How It Works —
From idea to your dog's neck
Every Green Dog piece is made specifically for your dog. Nothing is pre-made, nothing is waiting on a shelf. This page explains exactly how the process works — from choosing your piece to the moment it arrives.
The process,
from first click to final stitch
Find your product
Browse the collections and find the collar, lead or accessory you'd like. Each product page shows the full range of colour combinations, rope options, hardware choices and size availability.
Not sure which product is right for your dog? The Measuring Guide helps you choose the right size and product type — or just email Ed and he'll point you in the right direction.
Build it your way
On the product page, use the customisation options to design your piece. Choose your rope colour, binding colour, hardware finish (solid brass, nickel-plated, or black and gun-metal zinc), length and size.
Colour palette images are attached to each option so you can see exactly what you're choosing. If you're unsure about any combination, email Ed before ordering — he'll photograph options together in the studio.
Add to basket & checkout
Once you're happy with your selections, add to basket. Your exact specifications are saved to your order and clearly shown at checkout before you pay.
Use the order notes field at checkout for any additional details — special requirements, gift messages, or anything else. Ed reads every note personally.
Payment is taken at the time of order. We accept all major cards, PayPal, Apple Pay, Google Pay and Klarna (pay in 3 instalments).
Ed makes your piece
Once your order is placed, Ed begins work on your piece in the Oxford studio. Every single detail of your specification — colours, hardware, length, size — is made exactly as you chose it.
Standard making time is 2–6 working days. You'll receive a confirmation email when your order is placed, and a dispatch notification with tracking when it leaves the studio.
Nothing is rushed. Nothing leaves the studio unless it meets Ed's standard.
Shipped to you, tracked
Your piece is packed in a branded kraft pouch and shipped in a compostable mailer — plant-based, weather-resistant, and composting within 3–6 months.
All UK orders are sent tracked as standard. You'll receive a tracking link by email as soon as your order dispatches. International orders are also tracked.
If anything isn't right when it arrives — sizing, hardware, anything — email Ed straight away and he'll talk it through with you.
What you can customise
on every piece
Choose from the full colour range for your rope, paracord or BioThane — the main body of your piece.
The whipping at the handle and loop ends. Can match or contrast with the rope — your choice. On the wool and cotton leads the eye is hand-spliced first and the whipping is worked over the splice; on the nylon and PPM ropes the ends are hand-whipped.
Solid brass, nickel-plated, or zinc die cast in black and gun-metal. Each has a different look and a different way of ageing.
Choose from standard lengths or specify a custom length. Most common choices are 100cm, 120cm and 150cm.
Fitted to your dog's exact neck measurement. Use the measuring guide or email Ed if you're unsure.
On slip leads and certain collars, the rubber stopper and end cap can be colour-matched or contrasted.
From Oxford studio
to your doorstep
| Destination | After Dispatch |
|---|---|
| Making time (all orders) | 2–6 working days |
| United Kingdom | 1–2 working days |
| Europe (EU) | 3–7 working days |
| USA (FedEx Priority) | 2–3 working days |
| Canada (Royal Mail Tracked) | 7–14 working days |
| Australia & New Zealand | 7–14 working days |
| Rest of World | 7–14 working days |
| Total door to door (UK) | 3–8 working days |
All orders shipped fully tracked. USA ships via FedEx Priority only — import duty collected by FedEx on delivery.
Free shipping: UK over £55 · EU over £95 · Canada over £120 · USA over £175 · Australia & NZ over £135
Why 2–6 working days?
Every piece is made after you order it. There is no stock sitting on a shelf. The making time is how long it genuinely takes to craft something properly — cutting rope to length, finishing ends, and checking everything before it leaves the studio.
- You receive a tracking link the moment your order ships
- Hardware is load-tested by the suppliers I buy it from
- Ships in compostable, plant-based packaging
- Need it urgently? Email Ed — he'll do his best
Quick answers before
you order
Ready to build
your dog's piece?
Browse everything, or start with the measuring guide. Ed is always available to help before you order.