Privacy Policy

Effective Date: 11/11/2024

Introduction
Welcome to Green Dog! We are committed to safeguarding your personal information in compliance with UK privacy regulations, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other international privacy standards. This Privacy Policy explains how we collect, use, and protect your data when you shop on our website, www.greendog.pet.

1. Data Collection

1.1 What Data Does Green Dog Collect?
When you place an order or sign up for marketing updates, we collect the following information to process and deliver your handmade dog accessories:

  • Full Name
  • Phone Number (optional)
  • Delivery Address
  • Email Address

1.2 How Do We Collect This Data?
We gather this information during the checkout process through secure payment gateways such as PayPal or Stripe and through marketing sign-ups on our website. Your data is securely stored in your website account to ensure accurate order fulfilment. We may also receive purchase confirmations and delivery details from these payment services.

1.3 Why Do We Collect This Data?

  • Your Full Name and Delivery Address are essential for accurate shipping of your order.
  • Your Email Address enables us to keep you updated on your order status and, if you’ve opted in, provide product previews and promotions.
  • Your Phone Number (optional) allows us to send you promotional SMS messages, including exclusive offers and updates, if you have explicitly consented to receive SMS communications.

1.4 Do We Share Your Data?
Your privacy is paramount to us, and we do not sell or share your data with third parties. However, we will share your Full Name and Delivery Address with our trusted shipping partners (e.g., Royal Mail or local couriers) to facilitate order delivery.

2. Using Your Data for Marketing Purposes

2.1 Opting In
We only use your data for marketing if you give us explicit consent. You may opt into our mailing list or SMS list voluntarily to receive updates on new products, promotions, and more. If you choose not to subscribe, your contact information will not be used for marketing purposes.

2.2 Opting Out
You may unsubscribe from our email or SMS marketing communications at any time. Each promotional email and SMS will contain an unsubscribe link, allowing you to remove yourself from the list immediately. Once unsubscribed, you will not receive further marketing messages from Green Dog unless you re-subscribe in the future.

3. Keeping Your Data Secure
We take the security of your data seriously. Our website uses industry-standard encryption and security measures to protect your information from unauthorised access, disclosure, or alteration.

4. Your Rights

4.1 Requesting a Copy of Your Data (GDPR & CCPA)
You have the right to request a copy of the data we hold about you. We will provide this information free of charge, within one month of your request, as required by law. California residents may request access to personal information collected and further details about data sharing practices.

4.2 Requesting Data Deletion (GDPR & CCPA)
You also have the right to request the deletion of all your personal information from our records. We will comply with your request in accordance with legal requirements. California residents may request the deletion of their data, subject to certain legal exceptions.

4.3 Non-Discrimination (CCPA)
If you are a California resident, we will not discriminate against you for exercising any of your CCPA rights.

5. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, feel free to contact us at hello@greendog.pet.

6. Policy Updates
Please note that this Privacy Policy may be updated from time to time to reflect changes in regulations or our business practices. Any updates will be posted on this page, along with the revised effective date.

By continuing to shop on www.greendog.pet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described.