Adjustable (Half-Check Collar) Custom Option
Sizing & measuring+
Every piece is made to your dog's exact measurements. Use the Measuring Guide to get it right first time.
If your custom order doesn't fit, I'll remake it. Size exchanges included on all custom orders.
Hardware & construction+
Every snap, D-ring and slider is load-tested by its manufacturer. Brass develops a patina over time — a feature, not a fault.
Send it back to me. If the hardware fails in the first twelve months I'll repair or replace it free. After that, send it back any time and I'll replace worn parts at cost plus postage.
Delivery & lead time+
Your order enters the making queue immediately. Current lead time is 2–6 working days before dispatch.
All UK orders ship tracked. Free tracked shipping over £55.
Returns & exchanges+
The Perfect Fit Guarantee comes first: if it doesn't fit, tell me and I'll put it right at no cost to you, with no time limit. Because the piece is made to your specification, the 14-day cancellation right doesn't apply, so I can't take it back simply because you've changed your mind. None of that affects your rights if something arrives faulty, damaged or not as described. The full position is on my returns and guarantee page.
I'd far rather spend ten minutes with you before I start than remake something afterwards, so if you're unsure about anything, email me first: hello@greendog.pet. The person who made it will reply.
Adjustable (Half-Check Collar) Custom Option
Internal product option, not displayed in storefront.